Return policy

Cancellation of Orders & Returns

7.1 You have a right to cancel your order within 14 working days of receiving the Goods. The 14 day period begins upon the date of delivery of the Goods to you.

7.2 In order to cancel your order, you must notify us by email or in writing to our contact address within this 14 day period. A refund of any monies paid by you to us for the Goods will be made within 30 days of your cancellation. If you have paid for the price of the Goods by credit or debit card, your credit or debit card account will be re-credited as soon as possible and in any event within the above 30 day period.

7.3 If you cancel your order you must take good care of the Goods and must return them to us at your own expense. Non-Faulty Goods must be returned in their original packaging and condition at customers expense. We will refund full cost less any carriage costs incurred by ourselves within 30 days of cancellation of your order. If the Goods have been damaged whilst in your possession then you will be liable for the cost of repairing that damage. The Goods must be returned unused with all fittings and guarantees enclosed. If, after cancelling an order, you fail to return the Goods to us, we are entitled to collect the Goods from you and deduct from the refund referred to at paragraph above, the cost of collecting the Goods from you.


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